The term "Cloud" is used by every hosting provider. But really, what is Cloud Hosting? Generally, to be a "True Cloud" the following attributes must be found in the hosting architecture of the Cloud provider.
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Rapid Elasticity - Our Create-A-Cloud tool allows you to adjust resources immediately to meet demand
Resource Pooling - Load Balancing features allow you to maximize resource usage and achieve High Availability
Tools & Automation - Customer Portal and Control Panels allow you to manage all aspects of your service
Self Healing - True Cloud platform automatically recovers from hardware failures
Resource Visibilty - Tools and full access control allows you to see your resource usage
On Demand Self Service - Your orders and any adjustments to your service are 100% automated, with no need to wait for eApps staff