I represemt tradenames and will be happy to provide support on any issues, assuming the are not resolved yet.
Please note that we have thousands of happy customers and have been in business for years. Also we use secure transactions via escrow/sedo/2checkout, which provide necessary level of support when securing domain name/payment.
Also I'm pretty sure that previous comments were a result of miscommunication (lost emails in SPAM box, weekends etc) and were successfully resolved by now.
If not, I will be happy to assist (once again).
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