Building Knowledge Base For Your E-commerical Business

[Annabellely]

On the market today are many affordable Knowledge Base management system solutions that easily integrate with your current website to provide investment to your customer support of your E-commerical Business.

Some benefits of Knowledge Base:

-provide 24/7 technical support to customers
-web based php knowledge base
-create and manage an FAQ list and database of information
-allow users to access data in a proper workflow
-integrate into your contact/support forms

and more...

Any other ideas of Knowledge Base for Online Business?