iKode Helpdesk Review

[Annabellely]

Introduction

The review is about help desk software solution named "iKode Helpdesk". It allows you to setup a trouble ticket support system for your website very easily and few quick steps.

Background

Recently I was working for one of my client where the client needed some help desk software for his site but was not looking for paid help desk like Kayako or any other help desk which charges so much money every year for using the software and so I thought of getting something from my loved area of free/cheap ware and "iKode Helpdesk" which satisfies all my clients need and also I liked it and so thought this would be helpful to the users of __ members as well.

iKode Helpdesk

This wonderful PHP Helpdesk script, which is an alternative to commercial customer support help desk runs with a PHP/MySQL database does not need anything more than PHP/MySQL and some of the features which deserves mentioning

-100% Web Based
-Canned Message for Faster Reply
-Customizable Helpdesk Form Fields
-Integrate with FAQ Knowledge Base
-Software license tracking
-Incident and problem management
-Available in Multiple Language

It is one of the best free/cheap support ticket software and you ou can test the script on the product page as well as see the demo for staff and admin interface before installing it on your server.As mentioned to install the software the requirements are not very big and it is very normal but I think mentioning them here would help.

-MySQL 4 or higher
-PHP 5.2 or higher
-Zend Optimizer

Enjoy Open Source PHP Helpdesk Script.

Tell the World ...

Just a quick note to let you know that iKode Helpdesk is on sale (available in 8 languages!) with discounts of 30% until Wednesday(July 3th).

Two Solution:

- Hosted solution $13.98 (instead of $19.98).
- Download solution $27.99 (instead of $39.99).

With Free installation within 24 hours!